Frequent Asked Questions
Shipping Information
Newetrend.com is offering:
Free Shipping on all items with a minimum purchase of 99.99,
Same-day Delivery where you need to pay an additional 15 AED on your order online, and
Free In-Store Pickup where you can get your order online from our store itself for free.
We only ship and deliver within the United Arab Emirates. We deliver your orders via TCS Courier (for normal days delivery) & Professional Courier (for Same-day delivery), the shipping time depend on which Emirate you are ordering, for Dubai and Abu Dhabi deliveries arrive within 2-3 business days and for other Emirates, deliveries arrive maximum of 5 business days.
You can easily track your orders by logging in to your account. On the upper right simple click “Track Your Order” and fill up the information needed.
You don’t need to create an account to place an order. But, we prefer you to create one for a faster transaction on your future order.
Orders & Returns
Simply choose the product that you wish to buy, click “Add to cart” button and proceed to “View Cart” or click the “Shop Bag” icon from the upper right corner and follow the next steps to proceed the checkouts.
Scroll down until footer of our website from any pages of newetrend.com there you will see our contact support number or click “Help” and fill up the information needed.