FAQ Read Them Before You Contact Us | NewEtrend.com

Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

newetrend.com is offering:

    • Free Shipping on all items with a minimum purchase of 99.99,
    • Same-day Delivery where you need to pay an additional 15 AED on your order online, and
  • Free In-Store Pickup where you can get your order online from our store itself for free.

How Long Will it Take To Get My Package?

We only ship and deliver within the United Arab Emirates. We deliver your orders via TCS Courier (for normal days delivery) & Professional Courier (for Same-day delivery), the shipping time depend on which Emirate you are ordering, for Dubai and Abu Dhabi deliveries arrive within 2-3 business days and for other Emirates, deliveries arrive maximum of 5 business days.

How Do I Track My Order?

You can easily track your orders by logging in to your account. On the upper right simple click “Track Your Order” and fill up the information needed.

Do I Need A Account To Place Order?

You don’t need to create an account to place an order. But, we prefer you to create one for a faster transaction on your future order.

FAQ Second Version

What Shipping Methods Are Available?

newetrend.com is offering:

  • Free Shipping on all items with a minimum purchase of 99.99,
  • Same-day Delivery where you need to pay an additional 15 AED on your order online, and
  • Free In-Store Pickup where you can get your order online from our store itself for free.

How Long Will it Take To Get My Package?

We only ship and deliver within the United Arab Emirates. We deliver your orders via TCS Courier, the shipping time depend on which Emirate you are ordering, for Dubai and Abu Dhabi deliveries arrive within 2-3 business days and for other Emirates, deliveries arrive maximum of 5 business days.

How Do I Track My Order?

You can easily track your orders by logging in to your account. On the upper right simple click “Track Your Order” and fill up the information needed.

How Do I Place an Order?

Simply choose the product that you wish to buy, click “Add to cart” button and proceed to “View Cart” or click the “Shop Bag” icon from the upper right corner and follow the next steps to proceed the checkouts.

How Should I to Contact if I Have Any Queries?

Scroll down until footer of our website from any pages of newetrend.com  there you will see our contact support number or click “Help” and fill up the information needed.

Do I Need an Account to Place an Order?

You don’t need to create an account to place an order. But, we prefer you to create one for a faster transaction on your future order.